Terms & Conditions
OTP (OnlyTrustedProducts)
Welcome to OTP (OnlyTrustedProducts). By accessing or using our website and purchasing from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. About Us
OTP (OnlyTrustedProducts) is a demi-fine jewellery e-commerce brand operated by Shreya Das. These Terms & Conditions govern your use of our website and services.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian
3. Products & Services
All products listed are demi-fine jewellery items.
Product images are for representation purposes only; slight variations in color, texture, or finish may occur due to lighting or screen differences.
We reserve the right to modify or discontinue any product without prior notice.
4. Pricing & Payments
All prices listed on the website are subject to change without notice.
Prices may include or exclude taxes depending on applicable laws.
Payments are processed securely through third-party payment gateways.
OTP (OnlyTrustedProducts) does not store or save your payment details.
5. Orders & Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
In case of cancellation after payment, the refund will be processed as per our refund policy.
6. Shipping & Delivery
Delivery timelines are estimates and may vary due to external factors.
OTP (OnlyTrustedProducts) is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Risk of loss transfers to the customer upon successful delivery.
7. Returns, Exchanges & Refunds
Returns, exchanges, or refunds are subject to our Return & Refund Policy (to be displayed separately on the website).
Jewellery items may be non-returnable for hygiene and quality reasons unless damaged or defective upon delivery.
8. User Responsibilities
You agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to disrupt or interfere with website security
Provide false or misleading information
9. Intellectual Property
All content on this website, including logos, images, designs, text, and graphics, is the property of OTP (OnlyTrustedProducts).
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
OTP (OnlyTrustedProducts) shall not be liable for:
Any indirect, incidental, or consequential damages
Losses arising from misuse of products
Issues caused by third-party services or payment gateways
11. Indemnification
You agree to indemnify and hold harmless OTP (OnlyTrustedProducts) and its owner from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
12. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
14. Changes to Terms
OTP (OnlyTrustedProducts) reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
15. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact:
Brand Name: OTP (OnlyTrustedProducts)
Operated by: Shreya Das
Email: otponlytrustedproducts@gmail.com